Application processing, progress tracking, customer follow up, paperwork fulfillment.
The functional goal of technical content is to help people use a product successfully. The business goal must tie the content.
Debtor contact, payment plans, payment collection.
Give your customers quality care and increase loyalty towards your brand. We help you build long-term relationships.
Inbound call screening, verification and last leg transfer services.
Data entry, transcription, CRM updating.
Is as important as Customer Service because it highly influences the satisfaction level that end users might in relation to your product.
Inbound and outbound phone sales support, order taking, partial form fill follow up.
Compliance services for voice, chat, email.
Discover the advantages of delegating your operation to REDWOOD
We are just 30 minutes from the San Diego airport. This eliminates all the barriers that could exist.
We are open 24/7 | 365 days a year to always maintain efficient communication.
It is about creating fail-safe continuity plans throughout our electrical and network infrastructure.
Our team is fully bilingual, bi-cultural, well educated, and has expertise in a wide array of business functions.
You are the owner of the operation. You will have full access to know what happens during the operation and its high-impact results.
"For our company, REDWOOD is more than a supplier. When our company was born, we had no idea what we did, the REDWOOD team became our mentors and have guided us on the right path. 3 years ago we started with only 2 employees, today we have 2 offices, with approximately 90 employees."
“Thanks to REDWOOD we obtained the business advice we were looking for, a professional and top-quality service, and personalized attention. Thanks to REDWOOD, the needs of my company have been understood and a better structure has been achieved that has allowed us to achieve our objectives”